PRNEWS.IO guarantees the availability of Brand content and its protection from removal or change of basic terms of Placement within 1 year.
Removal means the disappearance (inaccessibility) of the Website or the removal of Brand content from the Website (hereinafter — "Removal").
Change of basic terms means:
change of the number and/or type of links, placed by the Client, in Brand content;
change of architecture of the Website with the transfer of Brand content to another web address (subdomain)
(hereinafter each of the cases individually or both - "Change of Basic Terms").
In case of Removal or Change of Basic Terms, PRNEWS.IO undertakes to restore the initial state of Brand content within 10 working days, or, if such restoration is not possible, to refund 100% of the Placement cost to the Client’s Account Balance.
The Client must notify PRNEWS.IO about the Removal or Change of Basic Terms by email at support@prnews.io. If such notification was done during non-working hours or on weekends or holidays, the first subsequent business day is to be considered the date of notification.
If several Change of Basic Terms appear simultaneously, the refund will not be multiplied. In any case, the total sum of the refund can not exceed the Placement cost.
In case of the refund, the terms of the Guarantee shall be deemed to be fulfilled.
The term of the Guarantee can be extended by paying the commission in the same amount for each consecutive year.
Please note that the 90-day or 1-year Guarantee does not apply to:
Contributor Posts;
Brand Content was published with a clearly defined temporary placement up to 1 year;
cases when the client changes the link after the Branded Content was placed, — for example, by setting up a redirect to another URL that is unacceptable for the media;
cases when the content at the original URL was changed — for example, the website’s theme shifted from neutral to unacceptable (e.g., began promoting gambling);
cases when the Branded Content or link is removed due to the client's actions.
Examples:
The client’s website or project topic was changed and no longer meets the media's requirements that were valid at the time of purchase.
The article’s topic became prohibited due to changes in law or new facts emerging about its subject matter.
the Publisher added a link to another website to the same article where the Client’s Brand content or mention was previously placed. In this case, the Client’s original links remain unchanged and this is not considered a breach of the guarantee.