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Order Chat

How to use the chat with publishers

Oleksandr Storozhuk avatar
Written by Oleksandr Storozhuk
Updated over 4 months ago

All communication must take place exclusively within our chat.

Sharing any contact information by either the publisher or the client is strictly prohibited.

If issues arise that cannot be resolved in the chat with the publisher, clients can always reach out to PRNEWS.IO support for assistance.

Check the screenshot to learn how to locate the chat with a publisher and discuss a specific order.

The chat is unavailable in the following situations:

  • When your order is on pre-moderation

  • When the order was fulfilled, and the text was published.

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